Customer
Service
If
you have any questions or comments, call toll-free 1-877-569-4367,
9am to 5pm, Monday - Friday, and our knowledgeable staff will
gladly help you.
E-Mail us: geminfo@indygem.com
Shipping
(U.S. and Puerto Rico only)
Use
chart below. Charge is based on each ship-to address.
|
Merchandise
Total
|
Shipping
& Handling
|
|
$0.00
to $499.00
|
$14.95
(minimum)
|
|
$500.00
and above
|
Actual
cost for shipping/insurance
|
|
To
Order By Phone
Call
toll-free, 24 hours a day, 7 days a week to place your order.
Our office hours are 9am to
5pm, Monday - Friday.
To
Order By Mail
Mail
your order to: IndyGem,
P.O. 781313, Indianapolis, IN 46278-8313
Returns
For
your protection, return items
within 15 Days
in a sturdy box via registered,
insured US Mail to:
IndyGem,
P.O. 781313, Indianapolis, IN 46278-8313.
Let us know if you would prefer a credit, refund, or
replacement. Shipping and handling fees are not refundable.
Damaged
Goods
If
you receive damaged merchandise, call us right away. We will
have the carrier inspect the package and replace the damaged
items. If another jeweler damages our merchandise, it is their
responsibility.
|
